Page 96 - Sinergia 56 | 2020

TECHNOLOGY AND INNOVATION
TECHNOLOGY AND INNOVATION
MOTA-ENGIL LEVERAGES
EFFICIENCY THROUGH ROBOTICS
IN A CONTEXT OF DIGITAL TRANSFORMATION,
THE GROUP’S SHARED SERVICES STRENGTHEN CAPACITY THROUGH ROBOTIC PROCESS AUTOMATION (RPA)
1
96
1
Sérgio Lopes and Miguel Gomes, RPA Developer and RPA Manager
A sustainability and digital transformation are now
considered core vectors of competitiveness for business in the 21st century.
Their interconnection (in a joint vision that balances current and future performance) will enable companies to reach new levels of development, in an ecosystem that now includes the most diverse stakeholders (shareholders, customers, suppliers, community, environment, investors...).
To that effect, the integration of new technologies in the business or support processes already enables not only to guarantee a faster and more dynamic production of and access to information (supporting decision making), but
also to help employees in their usual activities – freeing them for activities with greater added value and enhancing the balance between their personal and professional lives.
In this context, MESP (Mota-Engil Serviços Partilhados) has developed maintenance and execution capabilities within the scope of RPA, currently constituting a growing share of its operation.
RPA is a disruptive technology that enables performing routine activities (24 hours a day, 365 days a year), usually performed by humans, in an automatic way, making companies more effective in their processes and with greater flexibility in the face
of volume variations.
Processes best suited to implement an RPA solution:
• Repetitive
• Error-prone
• With implemented rules
• With data transfer and transport • With high administrative burden